After-sales service
During the use of the product, the normal operation according to the user's manual can not
eliminate the fault. Please contact the dealer in time and give clear feedback to the after-sales
personnel: product model, purchase date, contact number and fault phenomenon.
① Product warranty period 1 year
The shelf life is calculated from the date of purchase by consumers. In order to determine the purchase date, consumers are requested to keep the purchase related bills and online purchase records.
② During the warranty period, the company shall undertake the obligation of free maintenance and parts replacement for defects caused by product process or materials and damage caused by non-human factors.
③ The following are not covered by the warranty.
• Dismantle and repair without permission of non-staff
• Product performance failure due to human factors
• Damage caused by natural disasters, lightning, accidents and other irresistible factors
• Appearance damage after use is not covered by warranty